Privacy Policy
Last updated: February 2026
1. Information We Collect
We collect information you provide directly, including account information (name, email, password), client health data you input for protocol generation, and usage data about how you interact with our Service.
2. How We Use Your Information
We use collected information to provide and improve our Service, generate AI-powered protocols, process payments, send service-related communications, and ensure platform security.
3. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, regular security audits, and access controls. Client health data is handled with extra care to maintain HIPAA-compliant practices.
4. Data Sharing
We do not sell your personal information. We may share data with service providers who assist in operating our platform, and as required by law. All third-party providers are bound by confidentiality agreements.
5. Your Rights
You have the right to access, correct, or delete your personal data. You may export your data at any time through your account settings. To exercise these rights, contact us at privacy@protocolai.com.
6. Cookies
We use essential cookies to maintain your session and preferences. Analytics cookies help us understand how the Service is used. You can manage cookie preferences through your browser settings.
7. Data Retention
We retain your data for as long as your account is active. Upon account deletion, we remove personal data within 30 days, except where retention is required by law.
8. Contact
For privacy-related inquiries, contact our Data Protection Officer at privacy@protocolai.com